FREE SHIPPING OVER $75. $5 FLAT RATE. US ONLY.
We work hard to ensure each of our items are of the highest quality. We don’t think you’ll have any issues with any of our products, but just in case you do we allow returns for items in new condition up to 30 days after purchase.
Prior to sending your return, contact us with your issue. We are always looking to improve our products and would like to learn the reason for your return.
If you still wish to return your item(s), please send them to the address below and include a note letting us know you are returning your item(s).
Once received, a full refund for your item(s) (yes even shipping that was paid for when purchasing your item(s) for US customers only, excluding US territories) will be processed.
60092 W Ridgeview Dr
Bend, OR 97702
We get it, it’s hard buying items with sizes online.
If you run into something not fitting properly, give us a shout and let us know.
We’ll be happy to help you get the correct size.
Our free exchange policy is for US customers, excluding US territories, only and applies to one exchange with items in new condition. If additional exchanges are needed the customer will need to pay for shipping costs.
If you’re an international customer or from a US territory looking to exchange for another size, give us a heads up here first. You can then ship the item back using the return address above. Once the item is received we will process a full refund for the cost of the item.
You can then purchase the correct size you need by placing a new order. You do not have to wait for us to receive your return prior to purchasing your correct size. You can do this at any time that is convenient for you.
If you are truly unhappy with any of your items let us know!
Quality and customer satisfaction are extremely important to us and we’ll do anything we can to make sure you are satisfied.
If you order any of our supplements for the first time and don’t like them, you can keep it, free of charge. Just notify us and we’ll process a full refund for you.
To help protect ourselves from fraud, this supplement guarantee is only valid for first-time purchases of a product.
If you purchased more than one bottle of a supplement on your first purchase and don’t like it, we would ask that you send the unopened bottles back to us (a prepaid return label will be sent) because we can put them back into our sellable inventory.
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