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How long will my order take to arrive?

US orders generally arrive between 2-5 business days. In the event something out of the ordinary happens, they may take up to 7 business days.

International orders vary based on the country they’re being shipped to. Generally they arrive within 7-14 business days.

 

Will I receive a tracking number?

Absolutely! All orders will receive a tracking number via email.

 

My order shows as delivered but it’s not here? What am I supposed to do?

Wait just a couple more days to see if your order arrives. Sometimes the tracking number will get marked as delivered, even though it’s still in transit.

 

Do you ship to countries outside of the US?

Right now we are only shipping within the US. But keep an eye out for international shipping. It will be available soon!

 

Will I have to pay for customs/import fees?

This all depends on the country the order is being shipped to, and the total value of the order. Some countries will require customs/import fees, others may not.

It is best to contact your local customs to determine if you will be responsible for paying any customs/import fees.

 

Who do you use for international shipping?

We use the United States Postal Service (USPS) to ship all international orders.

When your shipment reaches your country, it will be passed on to your local post office. They will then deliver it to you.

 

Why is international shipping so expensive?

Unfortunately that’s just how much international shipping costs.

The cost of shipping is coming directly from the United States Postal Service (USPS). We do not mark shipping up at all.

 

Will your supplements pass through my country’s customs?

Please check your country’s list of banned and restricted substances for import. If any of our products/ingredients are on that list, customs agents within your country may intercept your shipment.

 

Why do you not ship to certain countries?

Some countries are very strict with what can be entered into their country.

To minimize the risk of customers losing their shipments, we may restrict certain products from being shipped to specific countries.

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